Exchange and return of goods

Return of goods of normal quality

Placing an order through the Internet, you can reject the goods at any time before it is transmitted. Upon cancellation of the goods, we will refund you the cost, excluding the cost of shipping back to the store, not later than 10 days from the date of request.

Exchange goods of inadequate quality

If you received the goods of poor quality due to manufacturing defects, you can exchange it for a similar product of good quality. Replacement of goods is made within 7 days. We are entitled to refuse the buyer to exchange or return the goods, if you believe that the observed drawback is a consequence of improper use or storage of goods. In the event of a dispute on the quality of the product or causes of the shortcomings we take this product to the buyer, and conduct the examination of the goods. The buyer shall have the right to participate in the quality control of goods and challenge expert opinion in court. If the examination of goods found to have its shortcomings have arisen due to improper use or storage, the buyer is obliged to reimburse us for the costs of the examination, as well as associated with its implementation costs for storage and transportation of goods.

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